~martijnbraam/openatem

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Switcher Controller wont connect

Ben Hawley <benboybb@gmail.com>
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<CAKrd8XhRKYv5+1L-7A-KQN6VYHndwtfEK9deXfr4Q-JtMNCoNw@mail.gmail.com>
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2 years ago 
Hey, I'm the guy that commented on your youtube video yesterday. I've
installed the switcher controller but it doesn't seem to want to
connect to the switcher itself. When I run it via the command line it
gives me this output:

Exception in thread Thread-1:
Traceback (most recent call last):
  File "/usr/lib/python3.8/threading.py", line 932, in _bootstrap_inner
    self.run()
  File "/usr/local/share/switcher/gtk_switcher/atemwindow.py", line 53, in run
    self.mixer = AtemProtocol(usb="auto")
  File "/usr/local/lib/python3.8/dist-packages/pyatem-0.7.0-py3.8-linux-x86_64.egg/pyatem/protocol.py",
line 22, in __init__
    self.transport = UsbProtocol(usb)
  File "/usr/local/lib/python3.8/dist-packages/pyatem-0.7.0-py3.8-linux-x86_64.egg/pyatem/transport.py",
line 387, in __init__
    self._detach_kernel()
  File "/usr/local/lib/python3.8/dist-packages/pyatem-0.7.0-py3.8-linux-x86_64.egg/pyatem/transport.py",
line 405, in _detach_kernel
    if self.handle.is_kernel_driver_active(i):
  File "/usr/local/lib/python3.8/dist-packages/usb/core.py", line
1107, in is_kernel_driver_active
    self._ctx.managed_open()
  File "/usr/local/lib/python3.8/dist-packages/usb/core.py", line 113,
in wrapper
    return f(self, *args, **kwargs)
  File "/usr/local/lib/python3.8/dist-packages/usb/core.py", line 131,
in managed_open
    self.handle = self.backend.open_device(self.dev)
  File "/usr/local/lib/python3.8/dist-packages/usb/backend/libusb1.py",
line 804, in open_device
    return _DeviceHandle(dev)
  File "/usr/local/lib/python3.8/dist-packages/usb/backend/libusb1.py",
line 652, in __init__
    _check(_lib.libusb_open(self.devid, byref(self.handle)))
  File "/usr/local/lib/python3.8/dist-packages/usb/backend/libusb1.py",
line 604, in _check
    raise USBError(_strerror(ret), ret, _libusb_errno[ret])
usb.core.USBError: [Errno 13] Access denied (insufficient permissions)

When I open preferences it shows the switcher is there but when I
press connect I get this:

Connection settings changed
Closing old connection...
Starting new connection to 0.0.0.0
Exception in thread Thread-4:
Traceback (most recent call last):
  File "/usr/lib/python3.8/threading.py", line 932, in _bootstrap_inner
    self.run()
  File "/usr/local/share/switcher/gtk_switcher/atemwindow.py", line 53, in run
    self.mixer = AtemProtocol(usb="auto")
  File "/usr/local/lib/python3.8/dist-packages/pyatem-0.7.0-py3.8-linux-x86_64.egg/pyatem/protocol.py",
line 22, in __init__
    self.transport = UsbProtocol(usb)
  File "/usr/local/lib/python3.8/dist-packages/pyatem-0.7.0-py3.8-linux-x86_64.egg/pyatem/transport.py",
line 387, in __init__
    self._detach_kernel()
  File "/usr/local/lib/python3.8/dist-packages/pyatem-0.7.0-py3.8-linux-x86_64.egg/pyatem/transport.py",
line 405, in _detach_kernel
    if self.handle.is_kernel_driver_active(i):
  File "/usr/local/lib/python3.8/dist-packages/usb/core.py", line
1107, in is_kernel_driver_active
    self._ctx.managed_open()
  File "/usr/local/lib/python3.8/dist-packages/usb/core.py", line 113,
in wrapper
    return f(self, *args, **kwargs)
  File "/usr/local/lib/python3.8/dist-packages/usb/core.py", line 131,
in managed_open
    self.handle = self.backend.open_device(self.dev)
  File "/usr/local/lib/python3.8/dist-packages/usb/backend/libusb1.py",
line 804, in open_device
    return _DeviceHandle(dev)
  File "/usr/local/lib/python3.8/dist-packages/usb/backend/libusb1.py",
line 652, in __init__
    _check(_lib.libusb_open(self.devid, byref(self.handle)))
  File "/usr/local/lib/python3.8/dist-packages/usb/backend/libusb1.py",
line 604, in _check
    raise USBError(_strerror(ret), ret, _libusb_errno[ret])
usb.core.USBError: [Errno 13] Access denied (insufficient permissions)

I'm using Ubuntu on a Dell Inspiron-5558 if that matters.
Thanks in advance for the help
Mark Van den Borre <mark@markvdb.be>
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Message ID
<CAEoHNyCKVCyyj5v+q0px+oOvb1PTwx3u=H_fitK5y8peXUuO4w@mail.gmail.com>
In-Reply-To
<CAKrd8XhRKYv5+1L-7A-KQN6VYHndwtfEK9deXfr4Q-JtMNCoNw@mail.gmail.com> (view parent)
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2 years ago 
Hello Ben,

It's fairly obvious that you have a permissions problem at the libusb
level. You'll probably be able to confirm this by sudo running this.

Mark
happy openswitcher user

Op ma 25 jul. 2022 om 20:35 schreef Ben Hawley <benboybb@gmail.com>:
>
> Hey, I'm the guy that commented on your youtube video yesterday. I've
> installed the switcher controller but it doesn't seem to want to
> connect to the switcher itself. When I run it via the command line it
> gives me this output:
>
> Exception in thread Thread-1:
> Traceback (most recent call last):
>   File "/usr/lib/python3.8/threading.py", line 932, in _bootstrap_inner
>     self.run()
>   File "/usr/local/share/switcher/gtk_switcher/atemwindow.py", line 53, in run
>     self.mixer = AtemProtocol(usb="auto")
>   File "/usr/local/lib/python3.8/dist-packages/pyatem-0.7.0-py3.8-linux-x86_64.egg/pyatem/protocol.py",
> line 22, in __init__
>     self.transport = UsbProtocol(usb)
>   File "/usr/local/lib/python3.8/dist-packages/pyatem-0.7.0-py3.8-linux-x86_64.egg/pyatem/transport.py",
> line 387, in __init__
>     self._detach_kernel()
>   File "/usr/local/lib/python3.8/dist-packages/pyatem-0.7.0-py3.8-linux-x86_64.egg/pyatem/transport.py",
> line 405, in _detach_kernel
>     if self.handle.is_kernel_driver_active(i):
>   File "/usr/local/lib/python3.8/dist-packages/usb/core.py", line
> 1107, in is_kernel_driver_active
>     self._ctx.managed_open()
>   File "/usr/local/lib/python3.8/dist-packages/usb/core.py", line 113,
> in wrapper
>     return f(self, *args, **kwargs)
>   File "/usr/local/lib/python3.8/dist-packages/usb/core.py", line 131,
> in managed_open
>     self.handle = self.backend.open_device(self.dev)
>   File "/usr/local/lib/python3.8/dist-packages/usb/backend/libusb1.py",
> line 804, in open_device
>     return _DeviceHandle(dev)
>   File "/usr/local/lib/python3.8/dist-packages/usb/backend/libusb1.py",
> line 652, in __init__
>     _check(_lib.libusb_open(self.devid, byref(self.handle)))
>   File "/usr/local/lib/python3.8/dist-packages/usb/backend/libusb1.py",
> line 604, in _check
>     raise USBError(_strerror(ret), ret, _libusb_errno[ret])
> usb.core.USBError: [Errno 13] Access denied (insufficient permissions)
>
> When I open preferences it shows the switcher is there but when I
> press connect I get this:
>
> Connection settings changed
> Closing old connection...
> Starting new connection to 0.0.0.0
> Exception in thread Thread-4:
> Traceback (most recent call last):
>   File "/usr/lib/python3.8/threading.py", line 932, in _bootstrap_inner
>     self.run()
>   File "/usr/local/share/switcher/gtk_switcher/atemwindow.py", line 53, in run
>     self.mixer = AtemProtocol(usb="auto")
>   File "/usr/local/lib/python3.8/dist-packages/pyatem-0.7.0-py3.8-linux-x86_64.egg/pyatem/protocol.py",
> line 22, in __init__
>     self.transport = UsbProtocol(usb)
>   File "/usr/local/lib/python3.8/dist-packages/pyatem-0.7.0-py3.8-linux-x86_64.egg/pyatem/transport.py",
> line 387, in __init__
>     self._detach_kernel()
>   File "/usr/local/lib/python3.8/dist-packages/pyatem-0.7.0-py3.8-linux-x86_64.egg/pyatem/transport.py",
> line 405, in _detach_kernel
>     if self.handle.is_kernel_driver_active(i):
>   File "/usr/local/lib/python3.8/dist-packages/usb/core.py", line
> 1107, in is_kernel_driver_active
>     self._ctx.managed_open()
>   File "/usr/local/lib/python3.8/dist-packages/usb/core.py", line 113,
> in wrapper
>     return f(self, *args, **kwargs)
>   File "/usr/local/lib/python3.8/dist-packages/usb/core.py", line 131,
> in managed_open
>     self.handle = self.backend.open_device(self.dev)
>   File "/usr/local/lib/python3.8/dist-packages/usb/backend/libusb1.py",
> line 804, in open_device
>     return _DeviceHandle(dev)
>   File "/usr/local/lib/python3.8/dist-packages/usb/backend/libusb1.py",
> line 652, in __init__
>     _check(_lib.libusb_open(self.devid, byref(self.handle)))
>   File "/usr/local/lib/python3.8/dist-packages/usb/backend/libusb1.py",
> line 604, in _check
>     raise USBError(_strerror(ret), ret, _libusb_errno[ret])
> usb.core.USBError: [Errno 13] Access denied (insufficient permissions)
>
> I'm using Ubuntu on a Dell Inspiron-5558 if that matters.
> Thanks in advance for the help



-- 
Mark Van den Borre
Hogestraat 16
3000 Leuven, België
+32 486 961726
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