Hello,

I love Shelter and want to set this up for my kids too. On their 
smartphone (Galaxy S10 & A50) is Google Family Link and the installation 
of Shelter breaks with the information:
Access denied or device not eligible - Unable to set up device - If you 
need help, contact your IT administrator.

I think this is related to Google Family settings, the question is - 
what are they?

I would be very grateful for any hints

Greetings,
Micha

Hi,

I believe Google Family Link acts as the Device Manager app for your 
kid's device(s). In that case, I do not think Google would expose an 
option to allow the use of other device admin / work profile managers, 
because that is not an expected use case.

Regards,
Peter.

On 2/18/23 14:28, Michael Hoffmann wrote:
> Hello,
> 
> I love Shelter and want to set this up for my kids too. On their 
> smartphone (Galaxy S10 & A50) is Google Family Link and the installation 
> of Shelter breaks with the information:
> Access denied or device not eligible - Unable to set up device - If you 
> need help, contact your IT administrator.
> 
> I think this is related to Google Family settings, the question is - 
> what are they?
> 
> I would be very grateful for any hints
> 
> Greetings,
> Micha
>