Hello,

For the second time, all my application in shelter are removed without 
me doing anything. So I can't launch it by shortcut (they say me 
'impossible to start the app"), but when i go in google playstore 
(installed in shelter) I can launch it without reinstall (the playstore 
see my app always installed), like I can't see them anymore but they are 
here. The data of deleted application are here too, so they not really 
deleted, just can't launch it normally.
I'm on samsung s20. Have you an idea where it's come from ?

Thanks.

The only possibility here is that your phone comes with some sort of 
feature to delete data of an app that you haven't "used" for a while, 
and for some reason it has determined that Shelter wasn't "used". This 
feature is even available on stock Android but normally it shouldn't be 
triggered for Shelter as long as _some_ apps inside Shelter are used 
semi-regularly. You can disable it in Settings -> Applications (find 
Shelter there), but really it should not happen for Shelter.

Unfortunately there's no way for Shelter itself to check whether this 
option is enabled and prompt the user to disable it.

On 9/1/24 6:19 AM, Benjamin wrote:
> Hello,
> 
> For the second time, all my application in shelter are removed without 
> me doing anything. So I can't launch it by shortcut (they say me 
> 'impossible to start the app"), but when i go in google playstore 
> (installed in shelter) I can launch it without reinstall (the playstore 
> see my app always installed), like I can't see them anymore but they are 
> here. The data of deleted application are here too, so they not really 
> deleted, just can't launch it normally.
> I'm on samsung s20. Have you an idea where it's come from ?
> 
> Thanks.
>