~petercxy/shelter

1

Fingerprint Sensor does not work in DKB banking app

Details
Message ID
<db5674cb-c118-4e3d-84e8-3443230caed9@mailbox.org>
DKIM signature
pass
Download raw message
Hi,

I use my DKB banking app inside a Shelter environment. It's working fine 
- except for the fingerprint login. While my DKB banking app _outside_ 
the Shelter shows a setting "Use fingerprint sensor for login" in the 
DKB app settings, this settings item is not shown in the DKB app 
_inside_ Shelter. It appears as if no fingerprint sensor was available 
on my phone.

Is this behavior Shelter-related? Is it maybe Android work profile related?
Unfortunately I could not find any useful information about that.

Best regards
Thomas
Benjamin Beuster <beusterb@posteo.de>
Details
Message ID
<CA5A00F7-ABC2-4C15-89C2-ABBD612007A4@posteo.de>
In-Reply-To
<db5674cb-c118-4e3d-84e8-3443230caed9@mailbox.org> (view parent)
DKIM signature
pass
Download raw message
You need to add your fingerprint to the shelter environment:
Settings -> security -> more security -> fingerprint for work

Then DKB will notice the new fingerprint, you can enable it in the setting's inside the DKB app.
Reply to thread Export thread (mbox)