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Re: GitHub stale bot considered harmful

Wai Hon Law <whhone@gmail.com>
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Hi Drew,

I was reading your https://drewdevault.com/2021/10/26/stalebot.html

Just to share a "stale bot" story I have seen.
1. The management set up SLO requirements for issues / bug reports.
2. There were too many issues. Engineers cannot respond to all in time.
3. This violated the SLO and someone proposed "stale bot".

Re: GitHub stale bot considered harmful

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<CACdNwaDhA9-jWmxvHuwX+2orJemDSc1kXfbEQhZL0+9sYFziUA@mail.gmail.com> (view parent)
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On Friday, November 5th, 2021 at 5:20 AM, Wai Hon Law <whhone@gmail.com> wrote:

> Hi Drew,
>
> I was reading your https://drewdevault.com/2021/10/26/stalebot.html
>
> Just to share a "stale bot" story I have seen.
>
> 1.  The management set up SLO requirements for issues / bug reports.
> 2.  There were too many issues. Engineers cannot respond to all in time.
> 3.  This violated the SLO and someone proposed "stale bot".

What is SLO?

Re: GitHub stale bot considered harmful

Wai Hon Law <whhone@gmail.com>
Details
Message ID
<CACdNwaD05WX1QTkvAfa21HYO_g66kP6vpB_S9Tkg2pYBURy6+g@mail.gmail.com>
In-Reply-To
<BNiDKLVv99ivnzo3GuejluywRKVzVw4Ab5MuDaUI2LcXUI24C-2tsOuaQbhVkYBJrUFPbTpbhQP79Dpk31pg9TWWAdr0e2bbcVumsnuVqQw=@hyper.dev> (view parent)
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SLO = Service Level Objective
https://en.wikipedia.org/wiki/Service-level_objective

On Fri, Nov 5, 2021 at 12:47 AM Amirouche <amirouche@hyper.dev> wrote:
>
> On Friday, November 5th, 2021 at 5:20 AM, Wai Hon Law <whhone@gmail.com> wrote:
>
> > Hi Drew,
> >
> > I was reading your https://drewdevault.com/2021/10/26/stalebot.html
> >
> > Just to share a "stale bot" story I have seen.
> >
> > 1.  The management set up SLO requirements for issues / bug reports.
> > 2.  There were too many issues. Engineers cannot respond to all in time.
> > 3.  This violated the SLO and someone proposed "stale bot".
>
> What is SLO?
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